Our Most Advanced Clerk Training To Date

Hinch PM staff and clerks were treated to a special seminar last week from TDS Ambassador (and former Director of Customer Services) John King.

Many of us have been to the TDS Academy courses over the years, often led by John, and always very informative, engaging and of course entertaining. This time Hinch PM had an exclusive training session with the industry virtuoso, who talked through the importance of inventories in the tenancy process, and their key role in deposit disputes.

As we navigate through a fascinating time in the lettings industry, we are looking not only to provide the highest possible service levels, but also ensure our reports match the standards required from the deposit schemes. This helps us create reports which are “adjudication friendly”, which will lead to swift deposit disputes. Our technology and reporting methods are often updated to ensure these can be met.

We all benefited hugely from hearing from John’s insights and case studies from his vast industry experience. We are very grateful for John’s visit, and look forward to more in the future.

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Read about our latest industry award and experience at the ESTAS
We are excited to announce that we are currently seeking applicants for the Inventory Clerk Role. This dynamic role will involve you representing our growing company by carrying out Inventory reports, Check In and Check Out reports on any particular day.
Hinch Property Management has been recognised for its outstanding customer service to its clients at the prestigious ESTAS Customer Service Awards 2021

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