Hinch Property Management joins national customer service award scheme recognising the best property professionals in the UK

Hinch Property Management, the Buckinghamshire, London & Home Counties based Inventory supplier has entered The ESTAS Customer Service Awards. The ESTAS is the national award scheme which recognises the best estate and lettings agents, mortgage advisors, conveyancers and suppliers to the residential property industry. Winners are selected purely on feedback via ESTAS Customer Review platform which generates thousands of reviews from customers who have experienced the full service delivery from a property professional. Last year over 45,000 customers completed an ESTAS survey helping firms taking part to gain valuable feedback which enables them to improve their services for the future.

Founder of The ESTAS Group Simon Brown said “ESTAS has become a community of forward thinking property professionals who are committed to delivering great service and in turn changing the perception of the sector by the general public. The fact is 99% of agents, conveyancers and mortgage advisors do a fantastic job for their clients, our review platform and awards provide a kite mark of service excellence for any property professional involved in the home moving process.”

The ESTAS Awards take place every spring at the Grosvenor House Hotel in London. Phil Spencer, the country’s favourite property expert and ESTAS brand ambassador, announces the winners in front 1,000 of the UK’s top property professionals.

Spencer says “I think it says a great deal about a firm who takes part in The ESTAS. They care about their reputation and they care about their customers. Companies who sign up to The ESTAS are committed to giving customers the best possible service they can.”

Mike Hinch, Director at Hinch Property Management said “We live and breathe our ethos of providing “Inventory Excellence” to our clients. We understand the importance of having a clear and detailed inventory for any tenancy and the costly pitfalls they can avoid for landlords and tenants. Taking part in this years ESTAS gives us the opportunity to really reflect the quality of service we offer letting agents and landlords”

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At Hinch Property Management, we believe that continuous training is essential for maintaining high standards and adapting to the evolving needs of the property inventory industry. This autumn, we held our annual training session specifically tailored for our property inventory clerks.
Read about our latest industry award and experience at the ESTAS
We are excited to announce that we are currently seeking applicants for the Inventory Clerk Role. This dynamic role will involve you representing our growing company by carrying out Inventory reports, Check In and Check Out reports on any particular day.

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